Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Travel Insurance International did an amazing job handling our medical claim while we were in Peru. They connected the local physician with a Spanish speaking insurance expert who handled the whole claim. I never saw a bill. However, we are now trying to recover money for trip cancellation/interruption and it has been a long, slow frustrating process. I've waited over five weeks and I still have no resolution of our claim. At this point, I would not recommend TII for trip interruption coverage although I've yet to see how much they will pay.
While I should be getting a check in the mail (I have not gotten it yet), they made me jump through a lot of hoops and the process took over a month for a very simple claim. The biggest hurdle was that they wouldn't accept my documentation around the hotel we booked being "non-refundable" so I had to reach out directly to the hotel and ask for a refund, get rejected and then return that to them along with all of the other documentation. I personally won't be choosing Travel Insured International again. I wouldn't call that claims process "hassle-free".
Ordering the insurance was easy through Squaremouth. I was able to compare prices and terms of various offerors and found one that suited my needs.
After ordering through the vendor, I made a major change to the trip. The vendor easily accommodated me new arrangements.
Claim process was efficient and smooth. All handled online with one submission. TII provided communication throughout the process. The claim was quickly reviewed, approved and paid.
Very professional and understanding of our family emergency that caused us to cancel our trip. Appreciated the clarity in the directions from the Travel Insured representative.
Easy to book and smooth claims process if you provide comprehensive info. Will use again.
Squaremouth gave me a vehicle to compare different options and see the impact of varying coverage. Very helpful. I later called to increase coverage. Representative was very helpful.
I submitted over 3 weeks ago. I followed up after two weeks and was told normal processing was 10 to 15 business days. I followed up last week and was told in essence to just wait we will deal with it when we fell like it. I have spent over $5,000 that should be covered by insurance and I have no idea when I will get reimbursed.
Didn't have to use it, but customer service was prompt in answering questions and they were very personable while maintaining a professional demeanor.
The TravelInsured company I thought will be seamless. But Theri claim process was too long and elaborate and I had to prepare documents for 2-3 days to start filing. I jus completed it today and hope it will be seamless and not nitpik me through the process.
Last updated: October 19, 2026