Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
Calendar icon
SINCE 2004
217,136
Calendar icon
AVG. MONTH
4,481
Total Reviews
Star icon
SINCE 2004
4,277
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.06/5
Customer Service During Claim
3.72/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2688
  • 4
    782
  • 3
    332
  • 2
    101
  • 1
    147
  • Filter By
    Filter
    Sort By
    Sort
  • Travel Insured International policy: Worldwide Trip Protector

    We are in the process of filing a medical claim and so far they have been very helpful.

    Linda from WA
    Review Received: October 27, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Squaremouth makes it easy to select the appropriate level of travel insurance.

    Marguerite from NJ
    Review Received: October 27, 2026
    Was this review helpful?
    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Easy to purchase. Easy to speak to customer service when I needed to see a clinic after catching a virus in Japan. Robinassist was very nice and helped me identify a clinic in Yokohama to call, although provided no help in making the appointment itself. Final review on this policy will be based on if there will be any response to the small claim I filed upon return. I got an email saying claim received (2 weeks) ago, but after that no communication.

    Annette from NC
    Review Received: October 25, 2026
    Was this review helpful?
    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Very easy to make a couple of date changes by phone at no extra cost after initial purchase.

    Martha from IL
    Review Received: October 25, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    No comment

    None from OH
    Review Received: October 24, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Promised the world and want to give as little as possible when you need them. October 2026

    M.P from CA
    Review Received: October 24, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Our European trip in Sep - Oct of 2026 came off with no problems whatsoever. After the initial purchase of insurance from Travel Insured International we had no reason to interact with them. The purchase through Squaremouth was straightforward and very easy.

    Warren from TX
    Review Received: October 22, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Provided all the forms needed to file a claim and settled it in a timely manner.

    John from WI
    Review Received: October 21, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I called today to see if I should file a claim. We were delayed in our first leg of the journey by 8 hours. The rep told me I could file for reimbursement of our food while we had to wait, but it was a small amount—all good.

    Barbara from IN
    Review Received: October 20, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    All good. Didn’t need them.

    Irwin from FL
    Review Received: October 20, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful

Last updated: October 19, 2026