Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
217,136
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AVG. MONTH
4,481
Total Reviews
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SINCE 2004
4,277
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.06/5
Customer Service During Claim
3.72/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2688
  • 4
    782
  • 3
    332
  • 2
    101
  • 1
    147
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  • Travel Insured International policy: FlexiPAX

    Ruth from AZ
    Review Received: August 21, 2026
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    My luggage had been delayed for a week so I filed a claim for reimbursement with Squaremouth upon the return of my trip. I called the number that was provided and was impressed with the agents’ knowledge and guidance. Detailed paperwork was needed; I filed it and was reimbursed the full expected amount. Within a month my check was in the bank. Excellent service and communication. Will certainly use Squaremouth again.

    Travel Insured International policy: FlexiPAX

    Have used Squaremouth for years. Ease of use and great prices have me returning as a repeat customer.

    William from TX
    Review Received: August 21, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Needed to expand coverage pre-trip, was pleasantly surprised that a knowledgeable human answered phone, answered my questions and helped me get the coverage we needed. I have a pending claim, we’ll see if the post-trip experience is as easy as the initial enrollment.

    kt from FL
    Review Received: August 20, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Put in claim on Aug. 13 and waiting to hear from them.

    Al from MO
    Review Received: August 20, 2026
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    2 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Did not have a need to contact TII during or after the trip. I did call once prior to departure to confirm coverage and customer service agent was great.

    Jeffrey from NC
    Review Received: August 20, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Great experience and easy to work with

    Deborah from CA
    Review Received: August 19, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Once again, I’m very pleased with the service provided by square mouth and Travel Insured International.

    Ronald from MO
    Review Received: August 17, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Very easy to work with when I modified the dates. Answered the phone quickly and 1 phone call led to fulfillment of my changes.

    Stephen from OH
    Review Received: August 12, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I am still waiting for my claim to process since 7/19. It takes so long for it to review and reimburse.

    William from IL
    Review Received: August 4, 2026
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    5 out of 5 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Easy to talk with a person and they were very helpful

    ronee from MA
    Review Received: August 2, 2026
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    0 out of 0 people found this review helpful

Last updated: October 19, 2026