Travel Insured Travel Insurance Reviews

Had to cancel trip for 4 travelers (due to medical issues of one traveler) more than 90 days prior to departure and PRIOR to making final payment.
Have filed insurance claim for $10K (non refundable) deposit paid to cruise line. Claim initiated in March 2026...still waiting to hear.

I've used Squaremouth to purchase travel insurance in the last 10 years or so. I have been satisfied with the service so far. I appreciate the follow-up and support post-travel dates - to check in on possible claims. etc.

I needed to change my beneficiary so i called
Customer service. The rep was one of the nicest people ive ever had the pleasure of speaking to.

I appreciate the helpful information provided by customer service, and also the comparison feature on website allowing me to compare plans.

We did not file a claim. So I really cannot make a judgement on the company or the company’s performance.

I was supposed to get emails after I spoke with someone on phone. Two different people said I would get an email, in order to make my claim. I checked my in ox and junk mail and never saw one.

I have submitted my claim for medical coverage—I got an eye, ear, sinus & throat infection half way through my trip.

Their customer service has been friendly. But the amount of documentation they want to prove my claim is excessive—hotel bill & plane tickets on a medical claim out of state? Their forms are repetitive & require information that was not provided on standard medical doctors notes or after Appointment summaries. I had to dig on the internet to get them phone & FAX numbers they required. Why have they not built this all into their app or customer service system, for seamless operation? I would rather have them pick to Urgent Care I visited & the pharmacy, so that I didn’t have to do days of work for them when I am still recovering!

I submitted some information initially and omitted something. I had a very explicit email and responded to that. Anytime I called customer service they couldn’t have been any more professional. Very pleased with the experience so far.