Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
Calendar icon
SINCE 2014
412,098
Calendar icon
AVG. MONTH
8,884
Total Reviews
Star icon
SINCE 2014
5,779
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,779 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    4183
  • 4
    965
  • 3
    349
  • 2
    132
  • 1
    150
  • Filter By
    Filter
    Sort By
    Sort
  • Tin Leg policy: Gold

    I have been recommended by a friend. I had to go to the hospital in Portugal but was nothing to worry about, still I do not have the the bill yet of the cost of the visit but since is first time to buy a travel insurance I contacted the insurance and explained. Everything is going smoothly and very satisfactory help.

    Danubia Estella from AZ
    Review Received: October 12, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    None

    ARMENDA from OH
    Review Received: October 11, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Excellent services. I got my claim completed and got my reimbursed so quickly faster than I expected. Thanks and I will purchase again whenever I travel.

    binh pham from WA
    Review Received: October 10, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Excellent service. I got what I need. I am very appreciated all your help to complete my trip. Thanks
    Thu Pham

    Thu Pham from WA
    Review Received: October 10, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Tim Leg reps were courteous, professional, knowledgeable and understanding!!

    Loree from NY
    Review Received: October 10, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Economy

    Tim Leg has been provided our doctor’s information and phone numbers and is still asking for proof. They have been given the doctor’s phone number directly.

    Pamela from TX
    Review Received: October 8, 2026
    Was this review helpful?
    2 out of 3 people found this review helpful
    Tin Leg policy: Gold

    I had a great trip and had no use for the insurance which is great. but therefore, no experience. I am planning to use the site again soon

    Iva from NY
    Review Received: October 5, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Well, we didn’t need to make a claim on the insurance, it gave us great peace of mind to know that the insurance was there if something happened. Our trip was almost disrupted by volcanic eruptions in Sicily. I’m not sure how the insurance would have responded to a natural disaster like that if our trip had to be canceled. Thankfully, we didn’t have to test it! The underwriting and purchasing process was smooth, and the customer service was great. I would definitely use this service again.

    Mary from CO
    Review Received: October 5, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Basic

    I needed to make correction on my policy the day before I left. They were quick to help me and sent the updated policy a couple of days later.

    Jenny from CO
    Review Received: October 4, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Very easy to purchase policy online or by phone. I called to correct my mailing address and change was handled promptly. Glad I didn't have to make a claim.

    Anne D from OR
    Review Received: October 4, 2026
    Was this review helpful?
    0 out of 0 people found this review helpful

Last updated: October 19, 2026