Tin Leg Travel Insurance Reviews

The process and communication have been pretty good so far. The only thing I will mention is that I’ve been asked to provide some information I already uploaded on the claim form and even though I explained that the issue with my ferry was not a delay but a modification to the schedule, they asked for a reason for the ferry delay. So there seems to be a bit of a disconnect but I’m hoping it doesn’t continue that way.

Agents were very detailed in explaining the coverage offered and answered all of my questions. We felt very comfortable on our 3 week trip (adventure), knowing we had insurance to cover any unexpected circumstances. Luckily we did not have any reason to file any claims so I can't comment on how that would have worked out, but based on discussions with the agent(s), we felt any issues, if presented, would be taken care of. Easy process, giving us no cause for worry if anything unfortunate would have occurred.

Purchasing the policy was easy. Unfortunately I needed to file a claim under the trip cancellation provision of the policy due to an unexpected cancer diagnosis about 2 months before my trip. Tin Leg required documentation from my doctor which I provided and the claim was paid without issue. The claim process was reasonable and the claim was paid in a timely manner.

The Representative I spoke to was pleasant and knowledgeable. We only spent maybe 10 minutes on the phone, and it was complete.

Getting travel insurance through Squaremouth is super easy. I have been using them for years whenever we are travel internationally for added peace of mind. The website is easy to navigate and like how you can compare several insurance at a time.
I highly recommend it to all my family and friends.
Fortunately, I never have to file a claim till our trip to Portugal just recently and still have to send some documentation to the insurance company so I have to see how that goes.

I purchased insurance before I flew and I had flight delayed issues and had to pay extra. I filed a claim last week and still waiting for response. When you call customer service said file a claim online but there is no proper guidance or answer from customer service. Not satisfied with service.

I filed a claim on May 13, 2026, which they acknowledged. The only thing I've heard is that they turned the claim over to "RobinAssist", which assured me that they had everything they needed. Nothing since then.

We had a major delay and I was quickly able to get in touch with Tin Leg who helped. I ended up filing a claim about this and am awaiting on the results but filing was quite straightforward! Would use them again!

Was going to file a claim but was told it probably won't be covered

Didn’t end up needed but felt more comfortable because we had it