Tin Leg Travel Insurance Reviews

Thank you for your feedback. We are glad to read that our Claims representatives were courteous and helpful during such a stressful time. We noticed your 3-star rating and always want to ensure we are delivering the best possible service. Could you please reply to your claim adjuster's email to let us know if there is anything we could have done better to earn 5 stars? Your insights are incredibly valuable to us.

We appreciate your feedback and understand your concerns about not hearing back on your active claim. A member of our claim team will be reaching out to you shortly.

Hi Alicia - Thank you for your feedback. We are sorry to hear about your experience and hope you and your husband are doing better.

We have reviewed your claim and want to reassure you that it is actively being handled. To complete our review and avoid any unnecessary delays, we recently reached out requesting a few additional items, including confirmation of payment, itinerary details, and some clarification regarding the medical documentation.

As soon as we receive this information, we will be able to move forward with finalizing the assessment. We have also invited you to connect with our claims team directly and would be happy to discuss your claim status or answer any questions at your convenience.

We understand how important timely updates are and appreciate your patience while we work to bring your claim to resolution as quickly as possible.

We understand your frustration with the flight cancellation. However, because coverage legally begins the moment you leave home, the policy dates could not be modified. We appreciate your feedback and hope you will consider us for your future travel needs.