See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Absolutely terrible. Will never recommend this to friends or family, and will never use this again.
I assumed you would offer more on the spot assistance after the accident and help make arrangements to get me home. I was totally on my own and had to make grueling plans to get me and my suitcases home again and back to my doctor. I just finished repair surgery and will be filing my claim for expenses to date. I bought something, when I purchased this "accident" insurance, but I really did not understand what I bought. Or what I would need once an accident happened. I hope the reimbursement process goes well, as I think I just got a paper work processing service only, and not a personal help after the accident service. At this point I am neutral about this insurance company as a claim mere paper processing company, since I have not yet filed my claim. First post-op is still a week from, now so I will provide my claim after that time.
Currently working through a trip cancelation claim.
All contact via website.
Good communication and easy documentation upload.
Review Updated: 08/07/2026
Very good online portal for uploading the documents needed for the claim process.
Reimbursement was processed within 2 days with clear explanation of the determination.
I have had multiple policies with Seven Corners. But this is the first time I have filed a claim with them. It was for an unexpected but covered medical expense. I contacted customer service by phone, and the CSR was polite and friendly. She directed me toward their website. However, I have found the claims process beyond that frustrating, as they keep sending me new emails (about a week apart) asking for "additional" documentation that I have already provided (sometimes more than once). They have asked for credit card statements showing that I purchased airline tickets or paid for conference registrations even though I had already uploaded these documents, labeled them with simple titles such as "credit card statement documenting proof of purchase for airline tickets" and "conference registration proof" and "credit card statement documenting proof of paid conference registration". I even HIGHLIGHTED WITH A YELLOW HIGHLIGHTER the line-item expense on the credit card statements to help them find it. I feel like it is an effort to avoid paying a claim. They have also asked for proof of things that I am not asking for reimbursement (such as hotels which I had purchased as refundable, so I never asked for them to reimburse me, but they still wanted proof).
You always wonder if when a claim is needed then how difficult will it be to process it. With Seven Corners I had a small medical claim and submitted all the needed paperwork and they immediately issued a check. Will use there product again.
I will use Square Mouth and Seven Corners again. It was a much better price than the insurance offered to us when we bought our plane tickets. The customer service was great.
Seamless interaction.
Would use them again. Very easy to deal with.
Claim under review. Filing process and providing docs on line was easy. They have kept me aware of status
Review Updated: 07/26/2026
Filing documentation online was easy. They communicated each step of the process. They paid claim promptly. I was satisfied so well I bought our next policy from them for our trip to Africa.
I was delighted that working with Seven Corners was SO EASY! As I was building my trip over time, as I incurred further expenses, I simply added to my policy. I felt so confident that I would be compensated should anything occur to either prevent me from taking the trip, or causing an abrupt interruption that would facilitate I leave the trip early. I would highly recommend Seven Corners to any of my fellow world travelers!
Last updated: October 19, 2026