See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I felt safe knowing that I bought the right policy for oversees travel for my husband and I. Before purchasing the policy, I had questions .The representative that I spoke to was knowledgeable, personable, and offered excellent advice. I will always use this company for my travel needs in the future!
Policy provided more coverage than what I was looking for. Just wanted evacuation and primary medical for a cruise and they added trip interruption as part of the standard package. Worked well for me as I had a flight cancellation and they covered all expenses not covered by the airline to catch up with the ship at the next port. It's good to know what you need and buy a separate policy that covers it then to purchase the multitude of policies offered by each carrier/travel agent with each taking a cut for profits.
Very helpful when I had to change the dates of my trip.
The claim was easy to file. There was a request for some additional backup information which I supplied with a further explanation of the circumstances leading to the claim. Shortly thereafter, the claim was approved in full and a check arrived within a few days. Along the way, the staff was most helpful, courteous and efficient.
We had a medical claim (caught the flu on our recent cruise). I submitted a claim online with the necessary documents. I would have given Seven Corners a 5 on how they processed the claim but after submitting the claim, I got an email asking me to submit the information I had already submitted. I'm assuming because all the required information was on the ship's medical invoice, that some automated system with Seven Corners expected multiple documents to be uploaded vs. it all being on one document so it automatically sent an email asking for additional information. I then had to call Seven Corners to find out why I was being asked to submit info I had already submitted and was told to respond to the email stating the same. After I did this, the claim was approved very quickly and we got the check mailed to us way quicker than what was stated in the approval. So, if it weren't for the above, Seven Corners would have received a 5. Overall, we are very pleased our claim was approved with minimal effort.
CS reps were very helpful
Everything went well.
Do not get an answer and got no help. I had a very hard time trying to file a claim as I also have a hard time using a computer. They would only allow me to use a computer and not mail my claim by mail. After all my years using Squaremouth I will be looking for other ways to insure my trips.
The only hiccup was there claim portal was wonky... could not upload attachments easily.
Seven Corners was highly rated and provided the coverages I needed for my recent trip at a cost that I was able to justify. They sent important information to me in a timely manner. Fortunately I had no reason to file a claim so I cannot speak to that part of the process.
Last updated: October 19, 2026