Redion Travel Insurance Reviews

It was very difficult to file a claim as I did not have foxfire search engine. I had to photograph many of documents even though they were emails. I called for help and I was told I must get foxfire in order to file a claim. The agent did not give me any alternatives except I could try and file a paper/ mail in claim but would not help me find how to get it. Instead, I was disconnected/ hung-up on. I had to use 2 usernames and passwords to different websites in order to to complete my claim. It was very confusing and very frustrating. I paid over $600 for policy and received a little over $200 for a trip delay to compensate hotel stay which cost over $300. For all the difficulties filing a claim,
I really don’t think trip insurance is worthwhile. I have traveled many times with trip insurance and have mostly been compensated for food bought for a delay. Airlines are responsible for most rescheduling, or lost luggage and group travel programs will reschedule for a future trip if one can’t travel due to pandemics, weather delays. I no longer see the value of trip insurance. It’s a big headache trying to get a few measly dollars back when price of insurance is an additional cost to a trip.

Minimal interaction involving a question about pre-existing conditions. I got a thorough answer.

It is hard to evaluate the policy since I did not need to file a claim. I purchased the policy on line. However, I decided to change the dates to leave two days earlier and return two days earlier. This small adjustment of the dates was a huge hassle to accomplish! It took way too many calls, emails, questions, time on hold, for such a simple request, made about two weeks before travel. It would seem that the insurance provider just wants the easy money of having the clients sign up online, send in the money and provide no service at all. I will avoid using this company for my travel insurance needs in the future.

Better to have insurance and not need it than to need it and not have it, especially for foreign medical insurance. Also, it's reassuring to have madical that is the first payor.

We were lucky and has.no need to make. So, we didn't use the services... lucky is us.

Prior to the trip I had a few questions. Sent 6 emails asking for clarification. The only thing they responded with was a statement that they received my inquiry. I'm pretty much convinced that travel insurance companies gladly take your money but ignore you after payment is received.

The claim process was cumbersome. They did not get back to me on regarding required documentation. I did not get an email on how to receive payment. When I finally got it, it was cumbersome. Overall, I would use a different company in the future.

Canceling a policy for cause with refund before traveling should be differentiated from "Filing a Claim." Squaremouth should be in better communication with Generali about what happened.

I needed to increase the value of my trip after I upgraded my airline seats. It was not easy to figure out how to contact them to make this kind of change. The first email communication I received from them directed me to one place, and then I was directed to another. Eventually I was able to make the change before my trip.