Berkshire Hathaway Travel Insurance Reviews

It has been 16 days and when I followed up, they are behind on claims, I should wait. I will never use this company again

From past experience with BH travel insurance, I was frustrated that despite sending ALL the required documents online with the claim, they still requested some of the same documents in an email that I had already uploaded online. It appeared that the claim processors were not looking carefully at all the documentation that was provided and just delaying the claim unnecessarily.

Piece of mind

I have bought many travel insurance policies over the years. Usually, there is no reason for a claim. But, the true test of a company is what they do when you have a real situation. I had a long travel delay (over 8 hours in a Bogota airport) because of a missed connection. I submitted proof of the delay and copies of my receipts showing purchase of food, water, etc. It was a $75 claim in all. But, the receipts were in Colombian Pesos. Berkshire processed my claim within a reasonable time and reimbursed all but $6 of my claim. I felt that was a satisfactory resolution to it and am pleased that they took care of the expenditures resulting from my delay.

Overall: I would recommend them and buy another policy from Berkshire.

We did file a claim because our travel was delayed and our baggage was misplaced… late to our destination- but have not heard back yet…

Your travel insurance provided no insurance during a medical emergency for my wife while in Paris. Your tele support was useless and your insurance provided no value.

Told by BHTP that my small claim with full documentation will take 12-15 weeks to settle. This seems unreasonably long.

Excellent. I was looking for simple medical coverage for my spouse and I, she for two weeks and myself for about ten days of travel in Italy. We're of a certain age and are able to handle delays, cancellations and other travel issues, but did want something to get us in the hospital or doctor's office door if we took a fall, caught the flue or covid, or experienced any other medical problem. I was not about to pay the $200-500+ that policies covering non-medical eventualities cost. The policies we took out were very reasonably priced, really about the same as the daily cost of medical insurance at home.

I had a question when enrolling. The person who answered the given phone number after just a few rings was helpful, and took the time to get back to the insuring company with an answer to my question. All for a very low cost policy.

Best part was, of course, that we didn't need to use the insurance that we paid a very reasonable price for.

I called and talked to a representative who cordially assisted me and my needs.
Great customer service!