Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.
See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.
trip was canceled by river cruise line. Aegis was able to apply a substantial portion of insurance fees paid to another booked cruise and then refund me the remainder. this was acceptable to me. I appreciate their flexibility and willingness to work with me.
Thanks for sharing your experience, Steven! We’re glad our team was able to find a solution that worked for you. We appreciate your trust in Aegis Travel Insurance, and we wish you a wonderful time on your upcoming cruise!
So far Zurich Claims is dragging its feet processing our claim. They've had it for six weeks and persist in asking for information we already submitted.
Thank you for your feedback, Thomas, and we apologize for the delay. At the time your claim was submitted, our claims administrator was experiencing an unusually high volume of claims, which resulted in longer processing times than we strive to provide. We’re happy to report that your claim has now been approved for payment. You should receive an email within the next few days with instructions to select your preferred payment method. We appreciate your patience and are glad we could get this resolved for you.
Necessary insurance provided at reasonable cost.
Thank you for your review, Fred! We’re glad we could provide the coverage you needed at a price that worked for you. We appreciate you choosing Aegis and wish you safe travels!
The paperwork issued and all of the various companies involved is extremely confusing. I never was sure who was truly insuring me.
Thank you for your feedback, Joanna! To help address your concerns, one of our managers has left you a voicemail and would be happy to walk through your coverage with you personally. Our goal is to make sure you feel comfortable with your purchase, know what to do if a travel disruption occurs, and feel confident about the claims process should you need it. We're here to help before, during, and after a trip, and we encourage you to reach out with any questions. Thank you for choosing Aegis Travel Insurance, and we look forward to assisting you.
Will see how you handle this small claim.
Thank you for your review, Kenneth. We checked on your claim and see that it was submitted on 9/10. While claims don't always take the full review period, you can expect an update within the next 10 business days. We appreciate your trust and patience during the process. If you have any questions or need additional assistance, our team is here to help.
I have purchased several policies in the last few years from your organization and always has been very satisfied.
Thank you for your continued trust in Aegis, Habib! We're delighted to hear you've been consistently satisfied with your experience. We look forward to helping protect your future travels.
I did a bit of research and questioned family and friends who travel extensively and chose this company and policy because it provided very good coverage and an affordable price. Square mouth made the process very easy and comparing for my final selection. I felt like I had made an excellent choice and would be well covered and taken care of. Thankfully, everything went smoothly with our trip! I feel strongly if there had been an issue it would’ve been handled for me. Thank you., Lynn
Thank you, Lynn, for your thoughtful review! We're thrilled to hear that everything went smoothly on your trip and that you were able to travel with confidence knowing you were covered. We appreciate your trust in Aegis Travel Insurance and look forward to helping protect your future adventures.
Excellent experience with Aegis, especially the 24 hour assistance. He was able to tell us how much our policy covered for trip delay, so we could confidently make plans until our rescheduled flight. Making the claim went smoothly, but did require a lot of receipts.
Thank you for your kind review, Erika! We're delighted to hear our 24/7 assistance team was able to help during your travel delay and provide clarity on your coverage. That's exactly why we make sure our team is well-versed in our plans, so they can help travelers make informed decisions during times of uncertainty. We're also glad the claims process went smoothly. We appreciate your feedback.
Easy to understand and met my travel needs.
Thanks for sharing your experience, Patty! We're glad you found the coverage easy to understand and that it met your travel needs. We appreciate your trust and wish you safe travels!
The claim was never filed. It was for medical services while on a ship and our Medicare Advantage plan paid the claim in full. Therefore, no reason to file a claim with you for the balance due if our Medicare Advantage plan did not pay in full.
Last updated: October 19, 2026